Cloud Central Privacy Policy

Effective Date: August 12, 2026

Cloud Central (“Cloud Central,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us through our website, services, and communications.

This Privacy Policy explains how we collect, use, and protect your information, including information collected in connection with our SMS messaging program.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

  • Name and contact information
  • Phone number and email address
  • Information submitted through forms on our website
  • Information related to your communications or service requests
  • SMS messaging preferences and consent information

We may also automatically collect certain technical information when you visit our website, such as IP address, browser type, device information, and website usage information.

2. How We Use Your Information

Cloud Central may use your information to:

  • Provide and manage our products and services
  • Respond to inquiries and customer requests
  • Communicate with you about your account, services, appointments, or requests
  • Send SMS text messages when you have provided the appropriate consent
  • Send service-related notifications and, where applicable, promotional messages consistent with your consent
  • Improve our website, services, and customer experience
  • Comply with applicable laws and legal obligations

3. SMS Messaging and Consent

When you provide your mobile phone number and affirmatively opt in to receive SMS messages from Cloud Central, you consent to receive text messages from us at the number you provided.

Your consent to receive SMS messages is not a condition of purchasing any goods or services from Cloud Central.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.

You may opt out of SMS communications at any time by replying STOP to any message. After you send STOP, we may send one final message confirming that you have been unsubscribed. You will no longer receive SMS messages from us unless you provide consent again.

For assistance, reply HELP to an SMS message or contact Cloud Central using the contact information provided on our website.

4. Mobile Information and SMS Consent Are Not Shared for Marketing

Cloud Central does not sell, rent, or share your mobile phone number, SMS opt-in information, or SMS consent data with third parties or affiliates for their own marketing or promotional purposes.

We do not sell your personal information.

We may disclose information to service providers that help us operate our business, website, communications, or SMS messaging program, but only as necessary to provide those services and subject to appropriate confidentiality and data protection obligations. These service providers are not authorized to use your information for their own independent marketing purposes.

5. Cookies and Website Technologies

Our website may use cookies and similar technologies to operate the website, remember preferences, analyze website traffic, and improve functionality.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.

6. Information Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, use, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, to provide our services, maintain business records, resolve disputes, comply with legal obligations, and enforce our agreements.

SMS consent records may be retained as necessary to demonstrate and manage your messaging preferences and compliance obligations.

8. Third-Party Services

Our website or services may use third-party providers for hosting, analytics, payment processing, customer relationship management, communications, and SMS delivery.

Those providers may process information on our behalf to provide the services we use to operate Cloud Central. We do not authorize these providers to use your personal information for their own unrelated marketing purposes.

9. Children’s Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.

10. Your Privacy Choices

You may contact us to request information about the personal information we maintain about you, subject to applicable law.

You may also unsubscribe from marketing emails by using the unsubscribe mechanism provided in the email and opt out of SMS messages by replying STOP.

11. Changes to This Privacy Policy

Cloud Central may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

By using our website or participating in our SMS messaging program, you acknowledge that you have read and understood this Privacy Policy.

Last Updated: August 12, 2026